If your phone rings so often from robocalls that you have developed a habit of not answering it, you may have a robocall problem. Believe it or not, these calls may not only be unwanted – they could be illegal. Every year, robocall violation attorneys like the ones at Rights Protect speak to many people who are receiving robocalls which are in violation of the law. If this sounds like your situation, then you may be entitled to compensation for your case. Reach out to Rights Protect to find out what your claim may be worth.
When Are Robocalls Considered Illegal?
Legally, the most important factor in any robocall case is your consent. Your consent, either written or verbal, is necessary for any auto-dialer call, including pre-recorded robocalls and every text to a mobile device. The simplest way to determine whether a robocall you receive on your phone is in violation of the law is to determine whether you opted into receiving calls from this organization. If you received calls to your mobile phone and did not opt into communication from this organization, this robocall may be illegal or a scam.
According to the Telephone Consumer Protection Act, businesses must collect consent for communication via paper, electronic consent records, web forms, telephone keypresses, or verbal consent before they may call a mobile phone. Simply having a business relationship with you is not an appropriate reason for a robocall to be placed on a cell phone.
In most instances, these requirements also apply to landline phones, but landlines do have some special exceptions for political robocalls, charities, and market research. These organizations are allowed to call landlines under the FCC rules, but they must immediately identify themselves and the organization the call is on behalf of.
How Can I Reduce the Number of Robocalls I Get?
The first step to reducing the volume of robocalls you receive is to utilize the National Do Not Call registry. This is a list of families and individuals who have requested not to be contacted by telemarketing offers. By placing your home phone or wireless number on the DNC registry, this will prohibit not only live telemarketers, but also robocalls using prerecorded messages and auto-dialers. Anyone who makes marketing calls is required to purchase into the DNC registry unless you have given them express consent to contact you. Robocallers are allowed to contact a number on the Do Not Call registry only once before they update their database.
As a consumer, you have the right to revoke your permission to be contacted by an organization anytime, even if you previously gave your consent. A company or organization is not allowed to require written requests via mail to opt out of communication attempts. Commonly, robocalls which are illegal will have an option to opt-out in the phone menu, which often does not work, requiring you to remain on the line for several minutes while trying to opt out of calls. This is a strategy used by illegal robocalls to detect if a real person has answered the phone so that they can continue to contact you.
Should I Report Robocalls to the FCC?
If you have received a robocall which you suspect to be a scam or operating illegally, as robocall violation attorneys, we absolutely recommend that you file a complaint with the FCC. This will not prevent a robocaller from attempting to call you again, but it will assist the FCC in identifying offenders and informing the public of any potential scams or fraud.
How Can I Stop Robocalls Once and for All?
Even if you have followed the steps outlined by the FCC, it’s pretty likely that you are still getting those robocalls. Understanding the laws and regulations in place for the protection of consumers can help you to identify the moment when it’s time to take things into your own hands and begin legal proceedings with the help of a robocalls violation attorney.
There are many options available to you to reduce the number of robocalls you get, and stopping calls from legitimate companies who adhere to the letter of the law can be quite easy. However, scams and fraudulent robocalls intent on doing harm do not follow the law, and they can be devious and quite persistent. Using only the regulations and laws in place by the government, and the resources at your disposal via the FCC, it can be a challenge to stop these calls.
Solutions such as robocall blocking apps can help to prevent these unwanted calls, and for particularly insidious or insistent robocalls, there are legal options.
How Can a Robocall Violation Attorney Help Me?
Working with robocalls violations attorneys, the volume of complaints about one particular “Free Cruise” robocall which was prevalent from 2009 to 2014 resulted this year in a large settlement granting those who received unwanted calls payments of up to $900 each. If you have been receiving robocalls and the options available to you are not sufficient, contact a robocall violation attorney at Rights Protect today.