Rights Protection Law Group, PLLC

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Illegal Calls And Texts By Debt Collectors

Illegal Calls, Texts, And Faxes By Creditors, Debt Collectors And Telemarketers

Creditors such as e-commerce companies, banks, credit card companies, etc., as well as third-party debt collection companies and telemarketers often will call, text or fax consumers without having prior express consent from the consumer for them to be able to do so. They will often call consumers without the consumers’ permission.

These companies cannot contact you without first having obtained your prior express consent.

There is a federal statute passed by U.S. Congress in 1991 and signed into law that same year by President George H.W. Bush, known as the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq. (TCPA). The TCPA protects the rights of people who are receiving unwanted calls, artificial or prerecorded voice messages, texts, or faxes by companies using automatic telephone dialing machines.

What If They Will Not Stop?

So, if you tell a company, orally or in writing, to stop calling, texting or faxing you, but the company still keeps doing so, it could mean that the offending company owes you $500 per every call, text, artificial or prerecorded voice message, or fax made or sent after you told them to stop. If they are calling, texting or faxing you while looking for the wrong consumer, you may not even have to tell them to stop, and they could owe you $500 per call, text or fax starting from the second communication the company makes to you.

If a court believes that the company acted in a willful and knowing manner, it could entitle you to three times the normal amount per unwanted call, text, or fax, so, $1,500 per unwanted call, text or fax.

Even if you do not owe the company any money and are the wrong person that they are looking for, or are not on the federal Do-Not-Call List, if the company is calling you without your express consent, or after you have told it not to, it can owe you up to $500 to $1,500 per unwanted call. Often times, law firms will file class actions against companies for such violations of the law.


If you are getting unwanted calls, text messages or faxes, please contact Rights Protection Law Group, PLLC, as soon as possible at 844-893-1006 or fill out our contact form, so that our law firm can do quick, free review of your story to see if your rights were violated and if you may be entitled to monetary damages.

We would love to try to assist you to stop the unwanted harassing calls, texts, artificial or prerecorded voice messages, and/or faxes, and to try to help you get financial compensation.